Last updated: April 2026
These Terms of Service govern your access to and use of the Tektor construction project management software and associated services (referred to herein as the "Tektor Platform" or the "Platform") and constitute a legally binding agreement between you and the Company. By registering for or accessing the Tektor Platform, you agree to be bound by these terms in their entirety.
These Terms of Service are entered into by and between the Tektor development team ("Company", "We"), owner and operator of the Tektor Platform, and the individual, business, or other legal entity that registers for or uses the Platform (the "Customer").
These Terms of Service take effect on the date the Customer creates an account and first accesses the Tektor Platform (the "Effective Date").
By using the Platform, the Customer confirms that, where acting on behalf of a legal entity, they hold full authority to bind that entity to this agreement, are duly authorised to enter into it, and accept all provisions set out herein on the entity's behalf.
The Company reserves the right to revise these Terms of Service at any time. Updated terms will be published on the Company's website at tektor.io/terms.
1.1 The Platform. Tektor (hereinafter referred to as "Tektor", "the Platform", "We", or "Us") is a software solution and online service accessible at tektor.io. These Terms govern your use of the Platform during the early access/beta phase. The services are provided by the Tektor development team based in Limassol, Cyprus.
1.2 Tektor Platform. The Tektor Platform is a cloud-based software solution designed for the construction and property development industry, including small and medium-sized property developers, construction project managers, and related professionals operating primarily in Cyprus and Greece. The Platform supports project lifecycle management, budget control, permit tracking, document management, and sales pipeline functionality.
1.3 Subscription Plans. The tiered access packages offered by the Company that define the scope of features, number of users, and associated fees. The current plans are described in Section 2.1.
1.4 Customer. Any individual, business, or legal entity that enters into these Terms of Service, including in the case of a legal entity, its directors, officers, authorised employees, and agents. The Company may, at its discretion, restrict access to legal entities only.
1.5 Customer Data. All data, information, documents, and materials that the Customer or its Users submit, upload, input, or otherwise process through the Tektor Platform.
1.6 Affiliate. Any corporation, partnership, or other legal entity in which a party holds a majority of shares or voting rights.
1.7 Users. The individuals authorised by the Customer to access and use the Tektor Platform under the Customer's account, using credentials issued or managed by the Customer.
1.8 Documentation. The technical and operational materials provided by the Company to the Customer, including user guides, system administration references, and any other written resources.
2.1 Subscription Plans
Access to the Tektor Platform is available under the following plans:
Starter — €199 / month
Designed for small development teams managing a limited number of active projects. Includes core modules:
Professional — €499 / month
For growing teams requiring advanced project control and client management. Includes all Starter features, plus:
Scale — €899 / month
For established developers managing multiple concurrent projects. Includes all Professional features, plus:
A one-time onboarding fee applies to all plans. Pricing for the onboarding fee is confirmed at the time of subscription.
Free Trial. The Company may offer a time-limited trial of the Platform at no charge. Trial access is subject to these Terms and may be limited in functionality or duration.
2.2 Third-Party Integrations
The Customer may connect the Tektor Platform with third-party services, including government portals, document systems, and external data providers. The Company shall not be responsible for any losses, errors, or additional costs arising from the use of such integrations. Third-party services require separate agreements and, where applicable, additional licensing directly with the relevant provider. The Company is not a party to any agreement between the Customer and any third-party service provider.
3.1 Account Requirement. Use of the Tektor Platform requires registration and a valid subscription. The Company may make limited functionality available during a free trial period prior to purchase.
3.2 Subscription Fees. The Customer agrees to pay fees in accordance with the selected Subscription Plan. All fees are billed monthly and charged in advance. Fees are denominated in Euros and do not include VAT or any other applicable taxes, which remain the Customer's responsibility. Subscription fees are non-refundable.
3.3 Fee Changes. The Company reserves the right to revise subscription fees or introduce new charges. Customers will receive reasonable advance notice of any changes, which will take effect at the start of the next billing period following the notice period.
3.4 Payment. Upon subscribing to a paid plan, the Customer authorises the Company, through its payment processor, to charge the applicable fees on a recurring basis. The Customer warrants that they are legally authorised to use the payment method provided. Payment details may be shared with the Company's payment processor solely for the purpose of processing the subscription. Recurring charges will continue until the subscription is cancelled. The Company may suspend or terminate access if payment information becomes inaccurate or a charge cannot be processed. The Customer should keep billing details current to avoid interruption.
3.5 Cancellation. The Customer may cancel their subscription at any time. Cancellation takes effect at the end of the current billing period. No partial refunds will be issued for unused time within a billing cycle. To cancel, the Customer should contact the Company at hello@tektor.io. The Customer retains access to the Platform until the end of the paid period, after which access will cease without further charges.
3.6 Fee Disputes. Where a genuine dispute arises regarding invoiced amounts, the Customer must submit a written statement to the Company prior to the payment due date, setting out the grounds for the dispute and the amount contested. The undisputed portion of any invoice remains payable on its due date. Both parties agree to seek resolution in good faith within a reasonable timeframe.
4.1 Use of the Platform. Within the scope of the selected Subscription Plan and these Terms of Service, the Customer is authorised to use the Tektor Platform for its intended commercial purpose. The Customer bears full responsibility for how the Platform is used by itself and its Users.
4.2 Ownership of Customer Data. The Customer retains all rights and ownership of Customer Data. By submitting data to the Platform, the Customer warrants that it has the legal right to do so, that the data was collected in compliance with all applicable laws including data protection regulations, and that all necessary consents have been obtained. The Customer is solely responsible for the accuracy, completeness, legality, and integrity of all Customer Data.
4.3 Data Sharing with Third Parties. The Company will not disclose Customer Data to third parties except where: (a) expressly authorised by the Customer; (b) required by the nature of the services being provided; or (c) required by applicable law or court order. Where legally compelled to disclose data, the Company will notify the Customer in advance unless prohibited from doing so. The Customer is solely responsible for ensuring its own disclosures to third parties comply with data protection law. For further information, see the Tektor Privacy Policy at tektor.io/privacy.
4.4 User Management. The Customer is solely responsible for ensuring that all Users comply with these Terms of Service and applicable law. The Customer accepts full liability for any breach of these Terms by its Users. The Customer must safeguard all login credentials and immediately notify the Company of any suspected unauthorised access or security incident.
4.5 Prohibited Use. The Customer agrees not to:
(a) Upload or transmit content that infringes third-party intellectual property rights, violates any law, is fraudulent or misleading, or is defamatory, offensive, discriminatory, or harmful;
(b) Access or attempt to access restricted areas of the Platform, its underlying systems, or those of its infrastructure providers;
(c) Test, probe, or scan the Platform or its networks for security vulnerabilities;
(d) Circumvent, disable, or interfere with any technical protection measures applied to the Platform;
(e) Use automated tools, crawlers, bots, or scraping mechanisms to access the Platform except where expressly permitted;
(f) Send excessive automated requests in a manner that would impair the Platform's performance or availability;
(g) Use the Platform in any way that is unlawful, harmful to other users, or not permitted under these Terms;
(h) Copy, redistribute, or sublicense any part of the Platform or its content to third parties;
(i) Reverse engineer, decompile, or disassemble any element of the Platform;
(j) Collect personally identifiable information from other users without their explicit consent;
(k) Misrepresent identity or affiliation with any person or entity;
(l) Encourage or facilitate any of the above by others.
5.1 Duration. This agreement remains in effect from the Effective Date unless terminated by either party. Either party may terminate with thirty (30) days' written notice. Following the initial subscription period, the subscription renews automatically on a monthly basis.
5.2 Effect of Termination. Upon termination or expiry, the Company will cease providing access to the Platform, and the Customer and all its Users must discontinue use immediately. Termination does not affect any amounts owed to the Company prior to or at the point of termination.
6.1 Platform Ownership. All intellectual property rights in and to the Tektor Platform, including but not limited to its structure, design, source code, documentation, trademarks, and databases, remain the exclusive property of the Company at all times. The Customer is granted a limited, non-exclusive, non-transferable right to use the Platform during the subscription period, subject to these Terms. The Customer may not copy, modify, translate, sublicense, or create derivative works based on the Platform.
6.2 Brand Assets. The Tektor name, logo, and associated brand elements are protected by applicable intellectual property law. The Customer may not use, reproduce, or alter these without the Company's prior written consent.
7.1 The Company will deliver the Tektor Platform with reasonable skill and care, but cannot guarantee uninterrupted or error-free operation, as this may be affected by factors outside its control. The Company will endeavour to correct material inaccuracies and technical errors promptly.
7.2 The Platform is provided on an "as is" basis. The Company makes no representations about its fitness for any particular purpose, nor does it warrant that results obtained through its use will be accurate, timely, or complete. All implied warranties are excluded to the fullest extent permitted by applicable law.
7.3 The Company accepts no responsibility for unauthorised access to or modification of data transmitted through the Platform.
7.4 The Company is not liable for the content, conduct, or actions of third parties using or referenced within the Platform, including any infringement of intellectual property rights by such parties.
7.5 The Company shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use the Platform, including data loss, business interruption, or reliance on information provided through the Platform, to the fullest extent permitted by law.
7.6 If the Customer is dissatisfied with the Platform or these Terms, their sole remedy is to discontinue use of the Platform.
7.7 The Company is not responsible for the loss or corruption of Customer Data caused by the actions of the Customer or its Users.
7.8 In all cases, the Company's total aggregate liability to the Customer shall not exceed the total subscription fees paid during the twelve (12) months immediately preceding the event giving rise to the claim.
The Customer agrees to indemnify, defend, and hold harmless the Company, its affiliates, officers, and employees from and against any claims, losses, damages, costs, and legal fees arising from: (a) the Customer's or its Users' use of the Platform; (b) any breach of these Terms by the Customer or its Users; (c) any claim that Customer Data or the Customer's use of the Platform infringes a third party's intellectual property rights or violates applicable law.
9.1 Reference Use. The Company may reference the Customer's name as a client of the Tektor Platform in marketing materials, website content, and promotional communications. The Customer may request to be excluded from such references at any time.
9.2 Governing Law. These Terms of Service are governed by the laws of the Republic of Cyprus. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.
9.3 Force Majeure. Neither party shall be held liable for failure or delay in performance where such failure results from circumstances beyond their reasonable control, including natural disasters, government actions, strikes, infrastructure outages, or failures by suppliers.
9.4 Platform Updates. The Company may modify or update the Platform at any time, provided that such changes do not materially diminish the core functionality available under the Customer's Subscription Plan.
9.5 Entire Agreement. These Terms, together with any documents expressly incorporated by reference, constitute the entire agreement between the parties with respect to the Tektor Platform and supersede all prior discussions, representations, or agreements, whether written or oral. Should any provision be found unenforceable, the remaining provisions shall continue in full force and effect.
9.6 Language. The English version of these Terms shall govern in the event of any conflict with a translated version. By entering into this agreement, both parties confirm their request that it be drafted and interpreted in English.
Contact: hello@tektor.io